Original Message 1/8                 Date: 28-Jan-05  @  09:27 PM   -   Customer support gone right....

psylichon

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So I got this nice new Kensington trackball for christmas.... and its left/right roller has gotten progressively worse to the point of unuseability. I was within my return period with Newegg, but I figured I'd give Kensington a call and see what's up.

So they're sending me a new one, and I get to keep the old one! I didn't think companies did that sort of thing anymore. No hassle with receipts or anything (which is good cause it was a gift), just an honest-to-goodness fix. God bless 'em.

If you haven't used the big Kensington trackballs for a week to get used to them, you're missing out on something great for your wrist (and speed). And this one was fucked from the beginning but the ones we have at work have been in use for half a decade and they're smooth as shit out a duck's ass. Highly recommended products and company.

Yeah, i'm bored. Go ahead and take it with the "something great for your wrist" thing, Jock...

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Message 2/8                 Date: 29-Jan-05  @  12:48 AM   -   RE: Customer support gone right....

S1GNALRUNNERS - BLU

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is a ducks shit smooth? Im in dire need of a new mouse and keep walking past these bad boys everytime im in the computer shop - think i might get one once the other button falls of this one, good stuff.

blu

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Message 3/8                 Date: 29-Jan-05  @  01:08 AM   -   RE: Customer support gone right....

pict

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Psy you little consumer drone you.

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Message 4/8                 Date: 29-Jan-05  @  02:38 AM   -   RE: Customer support gone right....

psylichon

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oh and i'm sure your input device is made out of some stones and some haggis, ya geezer

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Message 5/8                 Date: 29-Jan-05  @  04:40 AM   -   RE: Customer support gone right....

pict

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I've never had any complaints about my input device.

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Message 6/8                 Date: 29-Jan-05  @  10:26 AM   -   RE: Customer support gone right....

beds

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no complaints yet, but damn it's got me into lots of trouble

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Message 7/8                 Date: 29-Jan-05  @  07:27 PM   -   RE: Customer support gone right....

lucidskies

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I've myself a Kensington Optical Trackball--it's a great little thing, everytime I go
back and use a regular mouse I get pissed cause it is so much work to use them
;-)
*shrug* I must be lazy...
-mike

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Message 8/8                 Date: 29-Jan-05  @  11:59 PM   -   RE: Customer support gone right....

psylichon

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Yeah it's weird... i guess I shoulda got the optical, though they don't have as many programmable buttons. Turns out those buttons don't even work with my KVM switch though (grrrrr.... wtf).

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